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Transforming Patient

Financial Engagement

 

Leading Patient Financial Relationship Platform

MedPilot’s technology transforms patient billing through customized
outreach tailored to people's’ preferences.


MedPilot Solution

Robust Outreach Methods
We use a combination of emails, texts, calls, and statements to increase our chance of connecting with patients to resolve their balance.

Customized Engagement
We use a variety of variables to group accounts to personalize communication, including: patient demographics, bill size, payment history, and bill age.

Optimized Communication
We track every action the patient takes on our engagement, payment portal, and help center to better inform our approach for reengagement campaigns.   

Proven Results

 
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Decrease Time to Collect Balances

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Reduce Cost in Collections Process

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Increase
Collections

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Patient
Satisfaction

MedPilot Optimization

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1. Understand Audience 

Jane is most frequently opening texts on weekdays around noon, when she’s probably taking a break from work to eat lunch.

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2. Personalize Engagement

We tailor our tone, content, and the platform we communicate based on her demographics.

3. Continue to Optimize

With machine learning we continue to optimize our outreach strategies as we interact more with an individual patient.

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Compliance

We take security seriously.

Interested in Joining MedPilot?

 

Contact Us

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