Jumpstart Blog "Meet Our Newest Portfolio Company: MedPilot"

“We’re excited to support the MedPilot team because their technology addresses an important and growing need for medical billers and healthcare providers.

Using artificial intelligence and machine learning, the company’s software develops personalized communication methods for healthcare patients using variables such as patient demographics, bill size, age and previous payment information. The system then uses a customized combination of emails, texts, calls and statements to increase the likelihood of connecting with patients and helping them resolve their outstanding balance.

In short, the company’s portal delivers billing information in a way that is easier and more convenient to use, which results in a better experience for patients as well as significantly reduced revenue cycle times for healthcare providers.

In addition to their great product, we’re also excited about MedPilot because they are a great boomerang story.”

Mobihealthnews "Patient billing service MedPilot scores $1.5M"

“This morning Cleveland-based MedPilot, a patient financial engagement platform, landed $1.5 million in new funding. The lates list of funders includes Jumpstart, TurnCap, Northcoast Fund, Wavemaker Three-Sixty Health, Valley Growth Ventures, and Hudson River Capital Partners. 

“What is awesome about this specific round is it was done by Cleveland and midwest investors,” Matt Buder Shapiro, founder and chief marketing officer at MedPilot, told MobiHealthNews. "We moved from New York to the midwest and being able to raise money was ... amazing. A lot of people talk about how it is hard to raise money if you aren’t on the coasts.” “


Spectrum News 1 "Home Is Where It's at for Cleveland Tech Biz"

“CLEVELAND, Ohio—Matt Buder Shapiro and Nathan Spoden saw a gap in the billing process in the medical industry — communication. 

  • MedPilot allows patients to easily pay their bills online, set up payment plans and ask questions

  • When they left New York, the company had 5 employees, but since moving to Cleveland they have more than 30

  • The founders say it’s important to show people in the tech industry that Cleveland is a great place to set up shop

So, they created a solution. “

Watch the full segment below!

WKYC "New healthcare tech startup is trying to re-define medical billing"

“CLEVELAND — How frustrated do your medical bills make you? They're often complicated and difficult to understand. But a new tech healthcare start up is trying to change the way you not only get your bills, but also make it easier for you to pay them. 

It's called MedPilot and two of its three co-founders came home to Northeast Ohio to build their business.”

Watch the segment on WKYC below!

Cleveland.com "Former Clevelanders come home to grow healthcare technology startup MedPilot

“CLEVELAND, Ohio -- A typical high-end urgent-care clinic does everything it can to provide a good patient experience, right down to a refrigerator stocked with vitamin water and a tinkling indoor waterfall in the waiting room.

It’s a soothing patient experience, but how will the clinic keep those vibes going after the patient leaves?”